Returns & Exchanges
At Zero Foxtrot, we stand by the quality of our gear and want to ensure you are completely satisfied with your purchase. If you are not 100% happy with your order, we offer a 30-day window for returns and exchanges on all unworn and unwashed apparel.
Initiate Your Request
Visit our online returns portal and enter your order number and shipping zip code to start the process.
Prepare Your Package
Place the items in their original packaging with all tags attached and include the packing slip provided in the portal.
Ship It Back
Affix the prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, we will issue a refund to your original payment method or process your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing